Our Policies: (for everyone’s comfort and well-being)
Reservations and Deposit:
The first night’s deposit, plus tax (whether staying one night or several) is required to hold your reservation.
If you must cancel your reservation, it must be done 10 days prior to your reserved date in order not to forfeit your deposit. If you need to change reservation dates in the same year, as a courtesy we can move the deposit for you to a new reservation date without penalty.
Visa, MasterCard, Discover Card, American Express and Cash accepted. When paying with a Gift Certificate, Select Registry Voucher or are requesting an active duty military or clergy discounts, please let us know at time of booking. Only one type of discount can be used per reservation.
Arrival and Check- In and Check-Out:
Check in time is from 3:00pm to 6:00pm. If you would need a later check-in time, please call our office for the late check-in procedure.
Check-out time is at 11:00am.
Minimum stay is required on weekends during high season (April to October), but exceptions taken given circumstances.
During Equestrian events such as the Keeneland Meet (April and October) and The Kentucky Derby (1st weekend in May) and the Rolex 3-Day Event (3 days of last weekend in April), A 2-NIGHT MINIMUM IS REQUIRED on weekends.
A Storybook Inn is a Smoke Free environment. Smoking is not allowed inside any of the interior of the inn or guesthouse (For those that do smoke, there are places outside that smoking would be permitted. Not at the entrances or exits please.)
Well behaved children 12 years old and above are invited. Some of our most delightful guests have been children. For younger children, please ask. You may have all ages in our beautiful 2000 sq. ft Guesthouse.
We love ‘em, but for the comfort of all, we do not accept pets. We once did but a consensus among our guests is a pet free environment in the guest areas.
Discounts do not apply for weddings/whole house rentals. A deposit is required for weddings and for whole house rentals.
Guest Discounts do not apply during April, October, Derby and Rolex weekend (last weekend in April).
We offer special discounts to veterans, active duty military and clergy. Please ask at the time of booking as discounts cannot be retroactive.
10% Active Military
10% Clergy and Seminary Students
Please call or email a cancellation at least 10 days prior to your reservation.
If you email, we will respond with a cancellation confirmation if done in the prescribed time. Because we are a small inn, if a cancellation is not made prior to 10 days, we have no choice but to charge you for the reserved suite or cottage. Thank you for your understanding.
- To cancel a whole house rental, cancellations must be made 30 days in advance of the reservation.
- For a whole house rental for Derby or special event, (wedding excluded as deposit is nonrefundable) any cancellations must be made 90 days prior to event in order to have deposit refunded. If the property can be rebooked on time, the only penalty will be a $50. Rebooking fee. If the property is not rebooked, you are responsible for whatever guest suites/rooms/guesthouse is not rebooked.
A Storybook Inn has been featured in “Knoxville Magazine,” “Kentucky Monthly Magazine,” “San Francisco Magazine,” “Today’s Woman” and “Lexington Herald Leader.” We have top awards from Trip Advisor for many years in a row.
We so appreciate you taking the time to read our policies and are so very appreciative that you chose A Storybook Inn. We look forward to serving you!